Frequently Asked Questions


Frequently Asked Questions About Our Repair Services

Because one of our goals at Atlanta iPhone and MacBook Repair is to make things as easy as possible for customers, we have come up with some of the most frequently asked questions that we hear, as well as the answers to said questions. Remember, if you don’t see your question here, you can always call us.

A: There are so many devices that we repair. Wall Street area locals and travelers can have their iPhone repaired, as we fix:

  • iPhone 5
  • iPhone 5S
  • iPhone 6
  • iPhone SE
  • iPhone 6S
  • iPhone 6S Plus
  • iPhone 7
  • iPhone 7 Plus
  • iPhone 8
  • iPhone 8 Plus
  • iPhone X
  • iPhone XR
  • iPhone Xs
  • iPhone XS Max

We also work on Samsung devices. Popular ones include:

  • Samsung Note
  • Samsung Galaxy
  • Samsung Galaxy Plus
  • iPod Touch

We can’t forget the different iPad models. People in NY love iPads, so when they break, bring them to us! We fix:

  • iPad Air
  • iPad Mini Series
  • iPad 2
  • iPad 3
  • iPad Pro Series

This, of course, in addition to Google phones, HTC, tablets and other devices. If you don’t see yours here, remember to call us. You can also browse our web site where we cover the various models and devices that we cover.

A: We are convenient to customers everywhere! Near the New York Stock Exchange, Liberty Tower, World Trade Center and so much more. Our location is:14 Wall Street Suite 2051 (20th floor) New York, NY  10005Remember that appointments are highly encouraged – so schedule a time that works for you, and keep in mind that repairs are done on the same day! Schedule An Appointment

A: There are many reasons why you should trust us. First of all, we are the best at what we do. We have so many years of experience under our belts to take on the task, whether it is a broken iPhone screen or water damage to your iPad. We utilize OEM quality parts to make repairs, and we back up our work with a warranty. This leaves no room for error! We also offer great, unbeatable prices. Just ask for a free price estimate when you call us for further details or to schedule your appointment.
You can view what other have to say about us on our social media:

A: Different items have various repair times. If you call us, we can provide you with a specific length of time, but we want you to know that our repairs are done on the same day! Our speed and efficiency just can’t be beat.We hope that we have answered any questions that you have and addressed your concerns, but if not, feel free to call us at your convenience. You won’t be hassled over the phone, or pressured into anything like some cell phone carriers are notorious for. We aren’t concerned with your product’s expired warranty and it doesn’t matter to us if you choose to upgrade your device or not. We just want to help you. Choose Atlanta iPhones for tablet repairs and smartphone repairs in New York City!

A: Our repairs are done with the highest quality parts on the market. Although we have been using the same supplier for over 8 years, we are constantly contacted by new ones every day. We continuously test new parts in our main office to ensure our suppliers stay up to trend and are offering the newest technology to our customers.

A: This is a bit tricky. Some shops will throw around the word “authorized” because it is an ambiguous term. But here’s the easy answer.
Samsung, Apple, Google, and other manufacturers do not authorize any independent owned repair shops to do repairs. There are some stores that are actually authorized but most people prefer not to use them for the following reasons:1- They have strict guidelines for repair
They will not touch your device if it was fixed before
Any damage to the frame or other components which we can fix for free will cause them to decline the repair
If you have specific models that fall out of their authorized repairs, they will not touch it
2- Appointments at these locations are generally booked for days

3- Repairs that should take 15 minutes can take upto several hours

4- Pricing is generally higher for most repairs

5- Most of these dealers only fixed parts that are authorized by the manufacturer.

What you can expect from us:
-We provide a warranty with all our repairs to ensure our quality is up to market standards
-Our technicians are all trained before ever touching your device to ensure they are completely confident in the entire repair.
-We consistently monitor customer feedback and market trends to ensure our customers are getting the best experience and are receiving the best parts on the market.

If you have any other questions, please contact us today!

Quick Same Day Service

We offer 15 minute iPhone 7 Plus  Repair. We can also fix your Google Pixel, Blackberry and iPod.

Save Money & Support Local

Not only do you save money by using us, you also support a local business serving for nearly a decade.

Contact Us

There are so many devices we repair. So if you have a broken iPhone, iPad, Samsung Galaxy phone or tablet near Wall Street, come to us!

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